What makes a customer ‘good’?

Ana Canhoto discusses her research with Sally Dibb, looking at how firm-related factors determine lending thresholds and shape who is, or is not, a creditworthy customer.

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What if I were blind?

Claudia Falchetti, Mateus Canniatti Ponchio & Nara Lúcia Poli Botelho examine the vulnerability perceived by blind consumers in the marketplace and identify their coping strategies.

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