Service research in an age of crises: (re)building sustainable services

JMM Special Issue: Service research in an age of crises: (re)building sustainable services. (Deadline for submissions 5 September 2022).
Guest Editors: Josephine Go Jefferies, Mekhail Mustak, Loïc Plé & Per Skålén

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A study into the resilience of urban retail and service agglomerations

Christoph Teller, Steve Wood and Arne Floh investigate the competitive relationship between traditional ‘evolved’ town centres and ‘created’ shopping malls, and the drivers of competitiveness in the form of key agglomeration resources (accessibility, parking condition, tenant mix, atmosphere).

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