The Role of Smart Technologies in Decision Making: Developing, Supporting and Training Smart Consumers

JMM Special Issue: The role of smart technologies in decision making: developing, supporting and training smart consumers. Guest Editor: Eleonora Pantano

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The power of aesthetics in retailing

John Murray, Christoph Teller and Jonathan Elms examine how consumers perceive store designs and the effectiveness of retailers’ efforts to create attractive store atmospheres.

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A study into the resilience of urban retail and service agglomerations

Christoph Teller, Steve Wood and Arne Floh investigate the competitive relationship between traditional ‘evolved’ town centres and ‘created’ shopping malls, and the drivers of competitiveness in the form of key agglomeration resources (accessibility, parking condition, tenant mix, atmosphere).

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