Tag: consumer vulnerability
Consumer vulnerability: Why subtle signals may say more than 1000 words
Nicklas Salomonson discusses his research with Per Echeverri, in which they examine consumer vulnerability in mobility service interactions.
Read moreUnderstanding Consumer Vulnerability
The 2016 JMM Special Issue on Consumer Vulnerability, Guest Edited by Susan Dunnett, Kathy Hamilton & Maria Piacentini.
Read moreReframing economic vulnerability via resilient pathways
Martina Hutton discusses why “resilient pathways” offer a new way forward in understanding consumer vulnerability from the perspective of economic disadvantage.
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